Introducing Tech Help Self-Service: Empowering the Fordham Community
The Office of Information Technology Service Desk is pleased to announce the launch of our newest offering, Tech Help Self-Service,…
Browsing: IT Service Desk
Submit Backup Requests and Major Incidents via ServiceNow (Back-Office Users)
The Office of Information Technology has moved the ability to submit backup requests and major incidents into ServiceNow. Note: These…
ServiceNow Upgrades for Back-Office Users
We have made some new improvements to the ServiceNow Portal: If a ticket is assigned to a technician and someone…
Welcome Clara Perdiz, Executive Director of IT Client Services
The Office of Information Technology is excited to welcome Clara Perdiz as our new Executive Director for IT Client Services.…
Fordham’s New Tech Help Portal
Fordham has a new tech help Service Portal! This portal has a modern, updated interface that makes it easy to…
Mac Catalina Update
Fordham IT has completed basic testing of Fordham’s systems with Catalina, Apple’s new operating system (OS) for Macs. It is…
Fordham IT 2016 Annual Report Highlights
Highlights from Fordham IT’s 2016 Annual Report are featured in this video. Links to additional information about the highlights can…
Fordham IT September 2016 Update
Welcome back, everyone! Fordham IT sends you good wishes for a terrific semester. Fordham has a lot of new and…
El Capitan Upgrade
Fordham IT is pleased to announce that it is safe to upgrade your University-issued Mac to Apple’s El Capitan operating…
IT Customer Care Hours for Summer, Commencement and Jubilee
IT Customer Care Commencement hours McGinley Center, Rose Hill Saturday, May 21 9:00 a.m. – 6:00 p.m. IT Customer…