The Office of Information Technology Service Desk is pleased to announce the launch of our newest offering, Tech Help Self-Service, designed to revolutionize the way our university community interacts with essential services.
With Tech Help Self-Service, we aim to empower each member of the Fordham community to take control of their tasks and requests, making your experience more seamless and efficient. Whether you are a student, faculty member, or staff, this intuitive platform will be your go-to solution for handling a wide range of service-related needs.
Key Benefits of Tech Help Self-Service:
1. Simplified Access: Access a comprehensive range of services with just a few clicks, available 24/7 from any device.
2. Streamlined Processes: Say goodbye to long queues and wait times. Submit and track your requests in real-time, and receive timely updates on progress.
3. Empowering Solutions: Resolve common issues independently with our self-help knowledge base, freeing up time for more pressing matters.
4. Enhanced Communication: Collaborate and engage with university service providers through user-friendly communication channels.
Getting Started:
To start experiencing the benefits of Tech Help Self-Service, simply login to the Fordham Portal using your existing credentials. Once logged in, hover over My Pages and click on Tech Help.
We believe that Self-Service will greatly enhance your university journey, improving productivity, and fostering a stronger sense of community collaboration.
Should you have any questions or need assistance, our dedicated support team is ready to help you every step of the way. Reach out to us at helpit@fordham.edu or call us at (718) 817-3999.