Introducing Tech Help Self-Service: Empowering the Fordham Community
The Office of Information Technology Service Desk is pleased to announce the launch of our newest offering, Tech Help Self-Service,…
Browsing: ServiceNow
Submit Backup Requests and Major Incidents via ServiceNow (Back-Office Users)
The Office of Information Technology has moved the ability to submit backup requests and major incidents into ServiceNow. Note: These…
ServiceNow Upgrades for Back-Office Users
We have made some new improvements to the ServiceNow Portal: If a ticket is assigned to a technician and someone…