Meet the IT Service Desk!
Our Service Desk is staffed with knowledgeable technical experts who are available to assist with your tech needs. Meet some…
Browsing: IT Service Desk
IT Raises Awareness in Honor of Cybersecurity Awareness Month
Check out The Fordham Ram’s article about the Office of Information Technology and Cyber Security month, excerpted below: IT Raises…
Visit the IT Service Desk’s Haunted House!
Join Us for a Haunted Open House Trick or Treat! Come and enjoy some spooky fun at McShane’s haunted…
Introducing Tech Help Self-Service: Empowering the Fordham Community
The Office of Information Technology Service Desk is pleased to announce the launch of our newest offering, Tech Help Self-Service,…
Submit Backup Requests and Major Incidents via ServiceNow (Back-Office Users)
The Office of Information Technology has moved the ability to submit backup requests and major incidents into ServiceNow. Note: These…
ServiceNow Upgrades for Back-Office Users
We have made some new improvements to the ServiceNow Portal: If a ticket is assigned to a technician and someone…
Welcome Clara Perdiz, Executive Director of IT Client Services
The Office of Information Technology is excited to welcome Clara Perdiz as our new Executive Director for IT Client Services.…
Fordham’s New Tech Help Portal
Fordham has a new tech help Service Portal! This portal has a modern, updated interface that makes it easy to…
Mac Catalina Update
Fordham IT has completed basic testing of Fordham’s systems with Catalina, Apple’s new operating system (OS) for Macs. It is…
Fordham IT 2016 Annual Report Highlights
Highlights from Fordham IT’s 2016 Annual Report are featured in this video. Links to additional information about the highlights can…