Enrollment Contact Center Agent Training (RH)

Dealy, Rm E-205 Dealy Hall, Fordham University, Bronx, NY, United States

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you!

LGBTQ+ Music Edit-a-thon

Wikipedia for Educators at Fordham supported by Wikimedia NYC presents:  LGBTQ+ Music Wikipedia Edit-a-thon Join us at Fordham University’s Lincoln Center Campus to celebrate musicians during LGBTQ month. Wikipedia edit-a-thons are a great way of getting involved with the local NYC community to increase the lack of diversity among Wikipedia content. We also welcome other… Continue Reading LGBTQ+ Music Edit-a-thon

Enrollment Contact Center Supervisory Training (RH)

Dealy, Rm E-205 Dealy Hall, Fordham University, Bronx, NY, United States

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you!

Creating Engaging Video (webinar)

Video is a fantastic tool for communicating stories and instructions to students and others. You’ll learn how to use a webcam and smartphone to create and edit a video for your course. Learn good practices for framing, lighting, and camera angles. You’ll also get an overview (and finding for how to do editing on your… Continue Reading Creating Engaging Video (webinar)

Enrollment Contact Center Agent Training (RH)

Dealy, Rm E-205 Dealy Hall, Fordham University, Bronx, NY, United States

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you!

Enrollment Contact Center Supervisory Training (RH)

Dealy, Rm E-205 Dealy Hall, Fordham University, Bronx, NY, United States

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you!

Enrollment Contact Center Agent Training (RH)

Dealy, Rm E-205 Dealy Hall, Fordham University, Bronx, NY, United States

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you!

Unlock Your Team’s Potential: For Cloud/Agile Systems

This event is ONLY for Cloud/Agile Systems Management staff who report to Katherine Gomez.  Last October, Fordham IT hosted a new professional development workshop, created by Dr. Joseph Sclafani, for IT staff. Many participants attended with their team so they could learn ways to work better together. Dr. Sclafani is offering this workshop again, but… Continue Reading Unlock Your Team’s Potential: For Cloud/Agile Systems

SIM Webinar

  Growth and Advancement Doesn't Always Mean Moving Up FOR IT ONLY The modern economy is shifting away from traditional steady employment patterns and accompanying worker mindsets, towards increasingly dynamic and often ephemeral lifecycles. Company longevity is in decline and the employer-employee relationship is evolving to meet the needs of the future workplace. In response, successful… Continue Reading SIM Webinar

Strategies for Making Up Weather Absences (LC)

Lowenstein, Rm 309 Fordham University, 113 West 60th St., New York, NY, United States

Don’t worry about falling behind your syllabus when school is closed due to the weather. Learn how to use your phone to create audio files, screencasts, narrated PowerPoints, and videoconferencing software to help your class stay on schedule the next time campus is closed.

Introduction to Excel (LC – Grad Students Only)

Learn the basics of Excel, including Excel's layout and navigation in Macs and PCs, basic formulas, and table creation and analysis. This workshop is part of Fordham IT's new series of instructional technology workshops designed especially for graduate students looking to broaden their knowledge and skill with digital tools for the classroom, research, and professionalization.… Continue Reading Introduction to Excel (LC – Grad Students Only)

New Employee Technology Orientation (webinar)

Welcome to Fordham University! New Employee Technology Orientation (NETO) introduces new staff and faculty to the available technology services at the University. Topics you'll learn about include: Navigating the Portal at My.Fordham Banner Blackboard Information Security Awareness Gmail and G Suite The link to the webinar will be sent via Gmail calendar invite. We look… Continue Reading New Employee Technology Orientation (webinar)

Introduction to Excel (RH – Grad Students Only)

Learn the basics of Excel, including Excel's layout and navigation in Macs and PCs, basic formulas, and table creation and analysis. This workshop is part of Fordham IT's new series of instructional technology workshops designed especially for graduate students looking to broaden their knowledge and skill with digital tools for the classroom, research, and professionalization.… Continue Reading Introduction to Excel (RH – Grad Students Only)

CANCELLED – Cisco Phone Training (RH)

Dealy, Rm E-205 Dealy Hall, Fordham University, Bronx, NY, United States

Your Cisco phone has many powerful features. Are you making the most of them? Learn about them in this workshop! Features to be covered include how to use: the phone’s searchable directory automatic call distribution and routing enterprise faxing integrated video conferencing call forwarding of your extension to your cellphone or computer your computer as… Continue Reading CANCELLED – Cisco Phone Training (RH)

Strategies for Making Up Weather Absences (webinar)

Don’t worry about falling behind your syllabus when school is closed due to the weather. Learn how to use your phone to create audio files, screencasts, narrated PowerPoints, and videoconferencing software to help your class stay on schedule the next time campus is closed.

Strategies for Making Up Weather Absences (RH)

Don’t worry about falling behind your syllabus when school is closed due to the weather. Learn how to use your phone to create audio files, screencasts, narrated PowerPoints, and videoconferencing software to help your class stay on schedule the next time campus is closed.

WebEx Training (RH)

Dealy, Rm E-205 Dealy Hall, Fordham University, Bronx, NY, United States

WebEx, powered by Cisco and delivered to you by Fordham IT, is a collaborative online meeting tool that enables you to have real-time video meetings and share computer content over the web. At this training session, you'll learn how to: Invite others to meet in your always-available Personal Meeting Room quickly and easily, anytime Create… Continue Reading WebEx Training (RH)

Intermediate Excel (LC – Grad Students Only)

Develop your Excel skills by exploring more advanced Excel functions, such as graphics and keyboard shortcuts. This workshop is part of Fordham IT's new series of instructional technology workshops designed especially for graduate students looking to broaden their knowledge and skill with digital tools for the classroom, research, and professionalization. It is organized by Heather… Continue Reading Intermediate Excel (LC – Grad Students Only)

G Suite Best Practices for Faculty and Staff (LC)

Lowenstein, Rm 309 Fordham University, 113 West 60th St., New York, NY, United States

G Suite is a powerful set of apps that helps you email, schedule meetings, store files, collaborate, and more. It's used at Fordham in the classroom, for research, and in the office. Fordham IT Technology Training welcomes you to join us at this in-person opportunity to learn about how to make the most of G… Continue Reading G Suite Best Practices for Faculty and Staff (LC)