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- New Name and Reorg for Fordham IT
- Seven Amazon Lockers Now at Fordham
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- Tech Help for Blackboard and Other Services
- Fordham’s Accessible Technology Resources
- Video Conferencing and Lecture Capture: Getting Started
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- This event has passed.
Enrollment Contact Center Agent Training (RH)
October 22, 2019 @ 10:00 am - 11:00 am
Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you!