- Submit Backup Requests and Major Incidents via ServiceNow (Back-Office Users)
- Bb Mailbag: Accommodations vs Exceptions
- ServiceNow Upgrades for Back-Office Users
- Bb Mailbag: Automatic Zeros
- AI in Education: Threat or Opportunity?
- Bb Mailbag: The Idea Exchange
- FTD 2023 Keynote Speakers
- Join us for Faculty Technology Day 2023
- Zoom Update: New Way to Join Meetings
- An Introduction to ChatGPT
- This event has passed.
Enrollment Contact Center Agent Training (RH)
October 22, 2019 @ 10:00 am - 11:00 am
Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you!