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Enrollment Contact Center Agent Training (RH)

Dealy, Rm E-205 Dealy Hall, Fordham University, Bronx, NY, United States

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you!

Enrollment Contact Center Supervisory Training (RH)

Dealy, Rm E-205 Dealy Hall, Fordham University, Bronx, NY, United States

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you!