New Name and Reorg for Fordham IT

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Office of Information Technology Org Chart Chief Information Officer IT Planning Special Projects DevOps Educational Tech and Research Computing Information Security and Assurance IT Strategy IT Portfolio Management Office IT Client Services Digital Innovation Hub

Accessible version of the Office of Information Technology Org Chart

From the desk of Anand Padmanabhan, Fordham University’s VP/CIO:

Since I became CIO a little more than a year ago, I’ve been listening to the Fordham community. I learned where technology is working well and where it is not. I also reflected on Fordham IT’s current organizational structure and discussed with colleagues the technology resources the University needs to support its position as a premier Jesuit institution. It became clear to me that the best way forward must be within my own house. I began a reorganization of Fordham IT and its 6 major areas.

Fordham IT last underwent a significant reorganization in 2008. So much about technology has changed:

2008 100 million members on Facebook, iPhone is 1 year old (most use a cell phone or landline), Servers based on campus host the University’s systems and store and back up data, Gen Y are the entering class 2022 2.89 billion members on Facebook, 85% of the population owns a smartphone, The cloud hosts the University’s systems and stores and backs up data, Gen Y are the entering class

My biggest challenge, of course, has been to work within the budgetary and hiring constraints Fordham faces at the moment. As part of the reorg, I had to find ways to shrink IT’s budget, not expand it. Working closely with Human Resources, the Office of Finance, and my staff, I created a leaner and more modern IT organization. We launched the new Office of Information Technology on January 10 and are closely monitoring the effectiveness of the changes. We will conduct a full review of its impact in six months.

The reorg has put the Office of Information Technology in a good position to deepen and broaden our staff talent and technology resources. In a manner suitable for 2022 and the future, IT will grow into strategic partnerships with stakeholders and become a valued force for innovation at Fordham University.

Main goals of the reorganization

Build structural efficiency within the organization to provide exceptional support to the Fordham community
Foster a culture that succeeds through communication, execution, and leading by example
Streamline, synergize, and evolve staff roles to deliver value to stakeholders
Create a diverse learning organization that keeps pace with changes in technology and culture
Transform services and services to aid the University’s growth and transformation

Name changes that impact you

Fordham IT renamed to the Office of Information Technology
IT Customer Care renamed to IT Service Desk
University Information Security Office renamed to Information Security and Assurance

Ask the right IT area for help

Many of you let me know that when you have a specific problem, you don’t know who to ask about it. As part of the reorg, we’ve made it easier for you to know where to go when you need specific help.

For all technical assistance and questions, always contact the IT Service Desk.

When you need to escalate an issue or need guidance that is not service related, here’s a list of key people and their designated support areas you may contact:

  • Educational Technology: Alan Cafferkey
  • Learning spaces (classrooms) and event management: Francis Katai
  • Hardware and software acquisitions: Joe Amador
  • New projects, applications, or developing a scope of work document for a service or project you would like us to implement: Alex Demoleas
  • Major service situation: William Shuriff
  • Students with technology issues that go beyond general technology support: Judy Rothschild-Best
  • Research computing: Andrew Angelopoulos

In taking this significant step forward, the Office of Information Technology can successfully do its part to ensure that Fordham is recognized as a distinguished university in a competitive, ever-changing environment.

In closing, I’d like to take a moment to recognize my staff. I met privately with each IT staff member this past year, and I feel fortunate that Fordham University is supported by such a diverse, experienced, and caring team. They give me confidence that this reorganization will be a success. You can see an overview of the reorganization here (you will need your Fordham credentials to view the file).

If you have any questions about the reorganization, please do not hesitate to reach out to me.

Anand

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