IT continues to release updates to improve the ServiceNow experience and workflow for back-office users. Check out the articles below on our recent updates.
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ServiceNow Articles
The Office of Information Technology Service Desk is pleased to announce the launch of our newest offering, Tech Help Self-Service,…
The Office of Information Technology has moved the ability to submit backup requests and major incidents into ServiceNow. Note: These…
We have made some new improvements to the ServiceNow Portal: If a ticket is assigned to a technician and someone…
Ongoing Training
For additional assistance with basic ServiceNow functionality, Judy Rothschild-Best, Assistant Director of the IT Service Desk, is available for group or 1-on-1 training sessions by request at jrothschild@fordham.edu.