IT continues to release updates to improve the ServiceNow experience and workflow for back-office users. Check out the articles below on our recent updates.
We recommend bookmarking this page and checking back monthly to stay up to date with ServiceNow.
0 Submit Backup Requests and Major Incidents via ServiceNow (Back-Office Users)
The Office of Information Technology has moved the ability to submit backup requests and major incidents into ServiceNow. Note: These…
0 ServiceNow Upgrades for Back-Office Users
We have made some new improvements to the ServiceNow Portal: If a ticket is assigned to a technician and someone…
For additional assistance with basic ServiceNow functionality, Judy Rothschild-Best, Assistant Director of the IT Service Desk, is available for group or 1-on-1 training sessions by request at email@example.com.