Bb Mailbag: Update on Bb and Zoom issue


Welcome to the Blackboard Mailbag, where we feature a commonly asked question that has been hitting our mailbox recently: You’ll find an archive of all of the previous questions and answers on our website.  

Note:  Features may change with future updates.  

The Blackboard team needs to update our Zoom integration in Blackboard to remedy an issue where the system displays the incorrect time zone for Zoom meetings to students. To minimize any potential impact in fixing this, we will be performing this work on Thursday, December 21, after finals and classes have ended.

We aim to ensure a seamless transition, but please be aware that links to future Zoom meetings in your Spring courses may be affected. If any meetings disappear after the update, simply reschedule them to recreate the links.

We apologize for the inconvenience, but this work is necessary. If you have any questions or concerns, please reach out to Alan Cafferkey, Director of Educational Technologies, directly at

Otherwise, have a great holiday break and we’ll see you in the new year!

For additional FAQs and resources about Blackboard, visit, attend one of our workshops, or reach out to us with your availability and we will accommodate small groups and one-on-one sessions.

Have feedback or suggestions on features?  Blackboard’s parent company Anthology hosts The Idea Exchange.  This is a place specifically for Blackboard to track and manage enhancement requests. It allows for things like upvoting ideas and sharing development plans and statuses. You will need to create an account to access the Idea Exchange.

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