Welcome to the Blackboard Mailbag, where we feature a commonly asked question that has been hitting our mailbox recently: blackboard@fordham.edu. You’ll find an archive of all of the previous questions and answers on our fordham.edu/blackboard website.
Note: Features may change with future updates.
One common issue we hear from faculty at the start of the semester is encountering an “out of space” error when attempting to upload content.
Blackboard courses are limited to 2GB of storage in order to reduce unnecessary fees. However, some video files or PowerPoints can individually take up large amounts of your course storage quota, so we recommend uploading videos to Panopto (Fordham’s unlimited storage media hosting tool) and embedding them into your Blackboard course. You can find information about using Panopto on our help site: fordham.edu/panopto.
Managing Course Content Collection
To manage the files contributing to your course’s storage limits you can click on “Tools” from the main Bb page and then click on “Content Collection.”
Note: It can take several minutes for your courses to load, and the more courses you have the longer it will take for the Content Collection to load.
You can sort your files/folders by size, and then browse and delete appropriately. If you have any questions, please email us at blackboard@fordham.edu.
For additional FAQs and resources about Blackboard, visit fordham.edu/blackboard, attend one of our workshops, sign up to meet with us on our EdTech Consultation Calendar via Zoom, or reach out to us with your availability and we will work with you to accommodate small groups and one-on-one sessions.
Have feedback or suggestions on features? Blackboard’s parent company Anthology hosts The Idea Exchange. This is a place specifically for Blackboard to track and manage enhancement requests. It allows for things like upvoting ideas and sharing development plans and statuses. You will need to create an account to access the Idea Exchange.