Streamlined, automated processes enable academic and administrative units to reduce manual tasks and increase efficiency, leaving more time to focus on substance and content. Advantages and benefits:
- Create simple to complex workflow process flows.
- Eliminate the need to return incomplete/ineligible requests. Electronic forms render data from system of records, so information on the form is current and complete.
- Dynamic forms respond to user input, making them easier to fill out. Similar forms may be consolidated. Forms can display information based on college, department, employee group, student status, etc.
- When assistance is needed, reassign requests to manage your team’s workload.
- Approvers on vacation? Enable delegation to ensure work is not impacted.
- Set automatic reminders for approvers to eliminate processing delays.
- Automate personalized notifications and leverage data points on the request and workflow to improve the quality of your notifications.
- Target notifications to defined groups that need access to information.
- Webforms eliminate the need to scan and store documents. In progress and completed forms can be retrieved immediately from OnBase, the University’s document imaging application.
- Control who has access to documents. OnBase allows you to audit documents to see when they are viewed, who views the document and when actions are performed.
- Use analytics to review your business unit’s operational tasks and identify bottlenecks. Report on volume, response time, duration and effort.
- Set document retention to delete documents when they are no longer needed.