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Fordham IT

Fordham.edu/IT

May 2020

Enrollment Contact Center Agent Training (webinar)

Thu, May 28 @ 2:00 pm - 3:00 pm

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you on WebEx!

Find out more »

Enrollment Contact Center Supervisory Training (webinar)

Thu, May 28 @ 2:00 pm - 3:00 pm

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you on WebEx!

Find out more »

Enrollment Contact Center Agent Training (webinar)

Fri, May 29 @ 11:00 am - 12:00 pm

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you on WebEx!

Find out more »

June 2020

Enrollment Contact Center Agent Training (webinar)

Mon, June 1 @ 2:00 pm - 3:00 pm

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you on WebEx!

Find out more »

Zoom Workshop for Faculty (webinar)

Tue, June 2 @ 10:00 am - 11:00 am
NY United States

Zoom is a collaborative online meeting tool that enables you to provide course continuity. At this training session, you'll learn how to:   -Host classes, office hours and meetings whenever needed -Explore interactive features such as Breakout Rooms and Polling -Utilize best practices so you can host effectively We look forward to hosting you! 

Find out more »

Enrollment Contact Center Agent Training (webinar)

Tue, June 2 @ 11:00 am - 12:00 pm

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you on WebEx!

Find out more »

Enrollment Contact Center Supervisory Training (webinar)

Wed, June 3 @ 11:00 am - 12:00 pm

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you on WebEx!

Find out more »

Cisco Phone Training (RH)

Wed, June 3 @ 2:00 pm - 3:00 pm
Dealy, Rm E-205, Dealy Hall, Fordham University
Bronx, NY 10458 United States

Your Cisco phone has many powerful features. Are you making the most of them? Learn about them in this workshop! Features to be covered include how to use: the phone’s searchable directory automatic call distribution and routing enterprise faxing integrated video conferencing call forwarding of your extension to your cellphone or computer your computer as if it was your University phone enhanced voicemail management converting voicemail to email and vice versa making a Bluetooth connection with your mobile device and… Continue Reading Cisco Phone Training (RH)

Find out more »

Enrollment Contact Center Agent Training (webinar)

Wed, June 3 @ 2:00 pm - 3:00 pm

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you on WebEx!

Find out more »

Enrollment Contact Center Agent Training (webinar)

Thu, June 4 @ 11:00 am - 12:00 pm

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you on WebEx!

Find out more »

Concur Expense (webinar)

Thu, June 4 @ 2:00 pm - 3:30 pm

Concur Expense, Fordham University’s streamlined expense and reimbursement system, provides intuitive web-based and mobile tools that help employees complete expense reports quickly and accurately. At this interactive training which takes place on Zoom, you will learn about: > Fordham's updated expense policy > How to submit / review / approve expense reports > Best Practices Please have your mobile device available so that you can authenticate with MFA. A link to the meeting will be emailed after your register for… Continue Reading Concur Expense (webinar)

Find out more »

Enrollment Contact Center Supervisory Training (webinar)

Fri, June 5 @ 11:00 am - 12:00 pm

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you on WebEx!

Find out more »

Enrollment Contact Center Agent Training (webinar)

Fri, June 5 @ 2:00 pm - 3:00 pm

Cisco Finesse is a next-generation agent and supervisor desktop application designed to provide a collaborative experience. This course will give you the tools needed to navigate through the latest version of your call center application. We look forward to hosting you on WebEx!

Find out more »

Zoom Training (webinar)

Thu, June 11 @ 10:00 am - 11:00 am

Zoom is the leader in video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, and telephones. Zoom is used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms. Come join us for a training session to learn how to make the most of this great resource! Ask questions and learn how to: Schedule a meeting Join a meeting and configure… Continue Reading Zoom Training (webinar)

Find out more »

New Employee Technology Orientation (webinar)

Fri, June 12 @ 2:00 pm - 3:00 pm

Welcome to Fordham University! New Employee Technology Orientation (NETO) introduces new staff and faculty to the available technology services at the University. Topics you'll learn about include: Navigating the Portal at My.Fordham Blackboard Support Overview of Applications Information Security Awareness Gmail and G Suite The link to the webinar will be sent via Gmail with your registration confirmation. We look forward to hosting you!

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G Suite Best Practices for Faculty and Staff (Webinar)

Tue, June 16 @ 10:00 am - 11:30 am

G Suite is a powerful set of apps that helps you email, schedule meetings, store files, collaborate, and more. It's used at Fordham in the classroom, for research, and in the office. Fordham IT Technology Training welcomes you to join us at this in-person opportunity to learn about how to make the most of G Suite. You’ll get a thorough overview of G Suite's core apps, including Gmail and Calendar. You'll also get some hands-on instruction about how to safely… Continue Reading G Suite Best Practices for Faculty and Staff (Webinar)

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Web Content Management – Introduction (webinar)

Tue, June 16 @ 10:00 am - 11:00 am
Zoom webinar, Zoom webinar NY United States

Introduction to Fordham’s web content policies, design and content guidelines, and best practices in web communications including writing for the web. Appropriate for web editors, supervisors, and anyone who will be preparing content for their department websites. **This learning opportunity is for the Fordham community only** For questions, contact Tia Lindner, Assistant Director of Online Communications, at 212-636-6542 or tlinder@fordham.edu.

Find out more »

Web Content Management Jadu Training (webinar)

Wed, June 17 @ 10:00 am - 12:00 pm
Zoom webinar, Zoom webinar NY United States

Pre-requisite: Web Content Management – Introduction Learn how to create and maintain department web content on www.fordham.edu using Jadu, Fordham’s web content management system. Appropriate for web editors who are responsible for maintaining department websites. **This learning opportunity is for the Fordham community only** For questions, contact Tia Lindner, Assistant Director of Online Communications, at 212-636-6542 or tlinder@fordham.edu.

Find out more »

Cisco Phone Training (RH)

Wed, June 17 @ 2:00 pm - 3:00 pm
Dealy, Rm E-205, Dealy Hall, Fordham University
Bronx, NY 10458 United States

Your Cisco phone has many powerful features. Are you making the most of them? Learn about them in this workshop! Features to be covered include how to use: the phone’s searchable directory automatic call distribution and routing enterprise faxing integrated video conferencing call forwarding of your extension to your cellphone or computer your computer as if it was your University phone enhanced voicemail management converting voicemail to email and vice versa making a Bluetooth connection with your mobile device and… Continue Reading Cisco Phone Training (RH)

Find out more »

Concur Expense (webinar)

Thu, June 18 @ 10:00 am - 11:30 am

Concur Expense, Fordham University’s streamlined expense and reimbursement system, provides intuitive web-based and mobile tools that help employees complete expense reports quickly and accurately. At this interactive training which takes place on Zoom, you will learn about: > Fordham's updated expense policy > How to submit / review / approve expense reports > Best Practices Please have your mobile device available so that you can authenticate with MFA. A link to the meeting will be emailed after your register for… Continue Reading Concur Expense (webinar)

Find out more »

Zoom Training (webinar)

Wed, June 24 @ 2:00 pm - 3:00 pm

Zoom is the leader in video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, and telephones. Zoom is used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms.   Come join us for a training session to learn how to make the most of this great resource! Ask questions and learn how to: Schedule a meeting Join a meeting and… Continue Reading Zoom Training (webinar)

Find out more »

Concur Expense (webinar)

Tue, June 30 @ 2:00 pm - 3:30 pm

Concur Expense, Fordham University’s streamlined expense and reimbursement system, provides intuitive web-based and mobile tools that help employees complete expense reports quickly and accurately. At this interactive training which takes place on Zoom, you will learn about: > Fordham's updated expense policy > How to submit / review / approve expense reports > Best Practices Please have your mobile device available so that you can authenticate with MFA. A link to the meeting will be emailed after your register for… Continue Reading Concur Expense (webinar)

Find out more »

July 2020

Web Content Management – Introduction (webinar)

Wed, July 22 @ 1:00 pm - 2:00 pm
Zoom webinar, Zoom webinar NY United States

Introduction to Fordham’s web content policies, design and content guidelines, and best practices in web communications including writing for the web. Appropriate for web editors, supervisors, and anyone who will be preparing content for their department websites. **This learning opportunity is for the Fordham community only** For questions, contact Tia Lindner, Assistant Director of Online Communications, at 212-636-6542 or tlinder@fordham.edu.

Find out more »

Web Content Management Jadu Training (webinar)

Thu, July 23 @ 1:00 pm - 3:00 pm
Zoom webinar, Zoom webinar NY United States

Pre-requisite: Web Content Management – Introduction Learn how to create and maintain department web content on www.fordham.edu using Jadu, Fordham’s web content management system. Appropriate for web editors who are responsible for maintaining department websites. **This learning opportunity is for the Fordham community only** For questions, contact Tia Lindner, Assistant Director of Online Communications, at 212-636-6542 or tlinder@fordham.edu.

Find out more »

August 2020

Web Content Management – Introduction (webinar)

Mon, August 17 @ 11:00 am - 12:00 pm
Zoom webinar, Zoom webinar NY United States

Introduction to Fordham’s web content policies, design and content guidelines, and best practices in web communications including writing for the web. Appropriate for web editors, supervisors, and anyone who will be preparing content for their department websites. **This learning opportunity is for the Fordham community only** For questions, contact Tia Lindner, Assistant Director of Online Communications, at 212-636-6542 or tlinder@fordham.edu.

Find out more »

Web Content Management Jadu Training (webinar)

Tue, August 18 @ 11:00 am - 1:00 pm
Zoom webinar, Zoom webinar NY United States

Pre-requisite: Web Content Management – Introduction Learn how to create and maintain department web content on www.fordham.edu using Jadu, Fordham’s web content management system. Appropriate for web editors who are responsible for maintaining department websites. **This learning opportunity is for the Fordham community only** For questions, contact Tia Lindner, Assistant Director of Online Communications, at 212-636-6542 or tlinder@fordham.edu.

Find out more »
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